365casinorating Document Upload: Format and Size Rules
Completing the verification process is a standard and crucial step for any online casino player. For users of the 365casinorating platform, submitting the correct documents is key to unlocking withdrawals and full account functionality. This guide provides a clear, step-by-step walkthrough of the document upload process, detailing the exact format and size rules you need to follow to ensure a smooth and speedy verification.
Why 365casinorating Requires Document Verification
Like all licensed UK casinos, 365casinorating is legally obligated to verify the identity of its players. This process, known as Know Your Customer (KYC), helps prevent fraud, money laundering, and underage gambling. You will typically be prompted to upload documents when you make your first withdrawal attempt. The process is mandatory and cannot be bypassed. Providing correct documents from the start is the fastest way to get your account verified, usually within 24-48 hours, so you can access your winnings without unnecessary delays.
Accepted Document Types and Their Specifications
365casinorating requires you to provide proof of identity and proof of address. The casino accepts digital photos or clear scans of the original documents. Screenshots or edited images will be rejected. The maximum file size for any upload is 10MB. The supported file formats are JPG, PNG, and PDF. Below is a table detailing the specific requirements for each document type.
| Document Purpose | Accepted Examples | Key Requirements |
|---|---|---|
| Proof of Identity (POI) | Passport, Photocard Driving Licence, National ID Card | Must be valid, with all four corners visible, and clearly show your full name, date of birth, and photo. |
| Proof of Address (POA) | Utility bill (gas, electric, water), Bank statement, Council tax bill | Must be dated within the last 3 months, show your full name and current address, and be issued by an official organization. |
| Payment Method Proof | Front of debit card, Bank statement screenshot | For cards, you may mask the middle 8 digits and the CVV code. Must show your name and the first and last 4 digits. |
Step-by-Step Upload Guide
Navigating the upload portal is straightforward. Follow these steps to submit your documents correctly:
- Log into your 365casinorating casino account and navigate to the ‘My Account’ or ‘Verification’ section.
- You will see separate upload fields for Proof of Identity and Proof of Address. Select the correct document type from the dropdown menu.
- Click ‘Choose File’ and locate the file on your computer or smartphone. Ensure the file is clear and meets the format and size rules.
- Click ‘Upload’. Once uploaded, the status will change to ‘Pending Review’.
- The support team will review your submission. If approved, the status will update. If rejected, you will receive an email explaining the reason, allowing you to correct the issue and re-upload.
Common Upload Problems and Solutions
Most verification delays are caused by simple, avoidable issues. Here are the most common problems and how to fix them:
- Blurry Images: Ensure the document is placed on a flat surface with good lighting. Avoid shadows and glare.
- Cropped Documents: The entire document must be visible in the image, including all four corners.
- Wrong Document Type: A driver’s licence can serve as both POI and POA, but some systems require separate files. Check the specific instructions.
- Old Proof of Address: The document must be from the last 90 days. A bank statement from six months ago will not be accepted.
- File Size Too Large: If your file is over 10MB, use a free online tool to compress the image without significantly losing quality before uploading.
How Verification Affects Your Bonuses and Withdrawals
Failing to verify your account will result in withheld withdrawals. Furthermore, most promotions, including any 365casinorating bonus or 365casinorating no deposit offer, have wagering requirements that must be completed within a specific time frame. A verification delay could cause you to forfeit winnings from a 365casinorating free spins round if the requirements expire before your account is approved. Always enter a valid 365casinorating promo code and complete verification as soon as possible to avoid any issues with cashing out your bonus earnings. For any further assistance, the support team at 365casinorating.co.uk is available to guide you through the process.